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There Is No Right to Repair

Do you have the right to fix products you purchased and own? Yes and no.

February 22, 2017
iPhone 7 Teardown

Right to repair is back in the news because Apple is opposing a Nebraska bill that would require electronics companies like Apple to produce repair manuals and sell replacement parts.

Opinions Apple only got involved because the bill—one of eight nationwide, according to Motherboard—threatens its software licenses. We saw a similar battle between farmers and John Deere, which asserted that ownership of John Deere equipment "does not include the right to copy, modify or distribute software that is embedded in that equipment."

This all stems back to the 1980s when the CEO of MicroPro International, Seymour Rubenstein, developed the licensing agreement for WordStar, the premier word processor of the era. It was based on the licensing agreements used by software vendors for mainframe and minicomputers, which have evolved into the fully legal shrink-wrap licensing agreements we know today.

Rubenstein saw this as the future of all commerce, with even books being licensed and not sold. In his perfect world, you'd never buy (or own) anything. Everything would be a rental agreement and you could never resell anything.

I can assure you that every car manufacturer, as well as the entire spate of Internet of Things makers, is considering the idea. Why would Samsung, for example, want to license its IoT refrigerator rather than sell it to you? Many reasons: To prevent you from using anything other than an official Samsung repair service. To prevent you from reselling the device. To prevent you from bad-mouthing the product.

Yes, a lot of licensing agreements do not allow criticism of the product. License holders have yet to go the mat over customer complaints, but it could—and will—happen someday.

There is a lot you can put in these agreements. The courts have upheld them and that's the real problem.

Do you want the right to fix and repair? How about fixing and repairing bad code? How do you accomplish that? When you boil it all down, much of the fixing needs to be done at the software level. That means releasing the source code. The big software companies, as well as Apple and others, purposely sketched the Digital Millennium Copyright Act with that in mind. They were afraid the courts would make companies show their code; the DMCA would be the only law that prevents people from stealing the code after that happens. Yet that's the same DMCA used to prevent farmers from fixing their tractors.

Computer enthusiasts must realize that this is not about Apple. It's about the limitations created by licensing. Apple knows the ropes, understands the downside to the company, and it's fighting to stop these laws in Nebraska and elsewhere. Naturally.

Let's see if the long-established licensing ploy finally gets tossed for good. Because the future of everything is at stake.

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About John C. Dvorak

Columnist, PCMag.com

John C. Dvorak is a columnist for PCMag.com and the co-host of the twice weekly podcast, the No Agenda Show. His work is licensed around the world. Previously a columnist for Forbes, PC/Computing, Computer Shopper, MacUser, Barrons, the DEC Professional as well as other newspapers and magazines. Former editor and consulting editor for InfoWorld, he also appeared in the New York Times, LA Times, Philadelphia Enquirer, SF Examiner, and the Vancouver Sun. He was on the start-up team for C/Net as well as ZDTV. At ZDTV (and TechTV) he hosted Silicon Spin for four years doing 1000 live and live-to-tape TV shows. His Internet show Cranky Geeks was considered a classic. John was on public radio for 8 years and has written over 5000 articles and columns as well as authoring or co-authoring 14 books. He's the 2004 Award winner of the American Business Editors Association's national gold award for best online column of 2003. That was followed up by an unprecedented second national gold award from the ABEA in 2005, again for the best online column (for 2004). He also won the Silver National Award for best magazine column in 2006 as well as other awards. Follow him on Twitter @therealdvorak.

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