Who Killed Mr. Fixit, and How to Bring Him Back

Late in the evening of Sept. 21, X-rays of the innards of the iPhone 8 appeared on Twitter. The images didn’t come from Apple. They were posted by a team from iFixit Inc., a repair-parts, tool and software company in San Luis Obispo, California, that had flown to Australia to take advantage of the 18-hour time difference to buy the new model before it became available in the U.S. When U.S.-based Apple fans woke on iPhone 8 release day, iFixit had a step-by-step guide posted for taking apart the new phone.

Over the last decade, the repair culture that spawned generations of driveway mechanics, vacuum-cleaner shops and itinerant TV-fixers has been eroded by manufacturers keen to claim service contracts and revenues. They've used intellectual-property laws to restrict access to repair manuals and repair software for products ranging from iPhones to John Deere tractors.