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Bank of America confirms some Apple Pay customers seeing double charges, expects fix today

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Following up on a bevy of miscellaneous issues with Apple Pay, some Bank of America account holders are now reporting that the new service is charging them twice for some transactions. Re/code has now confirmed that Bank of America is in fact experiencing a technical error that is causing the double charges and is currently attempting to roll out a solution that will resolve the problem.

The glitch was apparently the result of a miscommunication between the bank’s systems and an unnamed payment network and wasn’t Apple’s fault at all, according to the report. The bank said that only about 1,000 transactions were affected by the problem, which is a relatively minute number compared to the number of transactions likely being carried out nationwide today.

Re/code says the problem is expected to be fixed later today. Reports of multiple charges when using Apple Pay in third-party apps have also appeared today, though Apple was to blame for a formatting error that caused those. Those issues have already been resolved.

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Comments

  1. coolfactor - 9 years ago

    Pretty much what I expected, since it only affected a subset of customers.

  2. taoprophet420 - 9 years ago

    Visa.

  3. Greg Novotravel - 9 years ago

    looking at the gif, the amount you’re going to pay doesn’t display on the device? o0

    • Pascal Antoine - 9 years ago

      I guess it depends on the device used. Other demos clearly show the amount being payed shown, as well as the fact that you receive a notification of payment. http://youtu.be/4I9MbIrlEUw

      • Greg Novotravel - 9 years ago

        I saw that video already and i was disapointed as well because at the beginning of the video, when she’s using apple pay, we don’t see any amount. It appears later on while looking at the historic I think.

  4. Uh oh, time for PayGate scandal :(