Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. HOMEPAGE

Some iPhone 6 Plus Owners Are Reporting A Strange Problem That Crashes Apps And Reboots The Phone

iPhone 6 Plus 5
The iPhone 6 Plus
Business Insider

Some iPhone 6 Plus owners have taken to Apple's support forums to report an issue about the phone crashing and rebooting repeatedly. Apple Insider first spotted the thread.

Advertisement

The issue appears to be affecting the 128GB iPhone 6 Plus, and complaints date back to a few days after the phone was released in September. The complaints are still coming as of Oct. 23.

The problem seems to happen when owners are either switching between apps or checking notifications. Several iPhone 6 owners have said this problem has been occurring since they bought the phone, and is still happening even after updating to iOS 8.1.

According to the posts, the issue varies between users. Some say an app will just crash and return to the home screen, while others have said the phone reboots itself multiple times per day. Another iPhone 6 Plus owner claimed to be experiencing blue screens, too. 

The affected phones also appear to be storing tons and tons of apps. Some owners reported having more than 700 apps on their phone, while others claim to have more than 1,000.

Advertisement

A few iPhone 6 users have also complained about the issue on Twitter:

Others have complained about specific apps continuously crashing on the iPhone 6 Plus:

It's unclear how many iPhone 6 Plus owners are affected. Judging by the post, it sounds as if the problem is impacting a relatively limited number of users that have hundreds and hundreds of apps on their phone. Business Insider's Jay Yarow has been using the 128GB iPhone 6 Plus for several weeks and has never experienced this problem.

We've reached out to Apple for comment and will update this article accordingly if we hear back. 

Apple
Advertisement
Close icon Two crossed lines that form an 'X'. It indicates a way to close an interaction, or dismiss a notification.

Jump to

  1. Main content
  2. Search
  3. Account