With the holiday shopping season underway, it is worth a reminder that Apple's annual extended return policy is now in effect on the Apple Online Store and at Apple Retail Stores in the U.S., U.K., Australia, Canada, Germany, Sweden and other countries.

Apple-Gifts-2015
Most products and accessories purchased between November 1 and December 25 of this year are eligible for return until January 8, 2016, including the new Apple TV, Apple Watch, iPad Pro, iPhones, Macs and more. See a list of ineligible items.

The return date appears to extend to January 20, 2016 in some European countries, including Germany, Sweden and the U.K.

Apple products can be opened and used prior to the return date, but must be returned undamaged with the original packaging and all other items included in the box, such as charging cables, wall chargers, headphones and regulatory information.

When making a purchase at an Apple Retail Store, it is recommended that you ask for printed and emailed copies of your receipt. The printed receipt will indicate the return date for each product, which may vary depending on the product, store or location.

Apple also lists the return cutoff date on emailed receipts and under the Account section on the Apple Online Store. Some products purchased with Personal Pickup may not list a return date, in which case contacting Apple is recommended.

Jan-8

Apple's holiday policy allows returns until January 8, 2016 (Image: MacRumors/iPhone1)

Apple has not officially posted its holiday return policy online, so we cannot guarantee its availability everywhere, but we can confirm an iPad Pro and Magic Keyboard purchased November 12 in Canada are eligible for return until January 8, 2016.

All purchases made before November 1, 2015 or after December 25, 2015 are subject to Apple's standard 14-day return policy.

Top Rated Comments

smr Avatar
110 months ago
It is even better in the UK - 20th January


Attachment Image
Score: 4 Votes (Like | Disagree)
Joe Rossignol Avatar
110 months ago
Probably the most interesting fact about this is that the iPad Pro doesn't need to be returned until January 8, 2016.
Score: 2 Votes (Like | Disagree)
C DM Avatar
97 months ago
I haven't seen any word on their 2016 holiday return policy. I've searched Apple's website and found nothing, and I've asked Apple employees who say that they haven't heard anything. I'd like to buy gifts early from Apple, but I'll wait until close to 12/25 without that extended return window.
Same here! This is key to buying many of the Apple presents for my family. I wish apple would give us a straight answer.
I too am waiting for holiday return policy. I think I'd like to go ahead and order a new MacBook Pro wo touch bar, but I'm willing to wait as long as it takes for the extended return policy. In the mean time, Amazon already has extended returns on anything they ship.

How did Apple handle it in years past? So far this is the first year since 2006 where I haven't bought anything from Apple. No phone, no watch, so far no MacBook.
https://www.macrumors.com/2016/11/10/apple-holiday-return-policy-2016/
Score: 1 Votes (Like | Disagree)
Pipper99 Avatar
98 months ago
I haven't seen any word on their 2016 holiday return policy. I've searched Apple's website and found nothing, and I've asked Apple employees who say that they haven't heard anything. I'd like to buy gifts early from Apple, but I'll wait until close to 12/25 without that extended return window.
Score: 1 Votes (Like | Disagree)
C DM Avatar
110 months ago
The receipts in U.S. Apple Stores (at least the Somerset Apple Store in MI) were printing the January 8th return date on the day the iPad Pro was released (November 11th). Store staff (sales and management) confirmed that this would be true on-line too.

On-line orders to be picked up in stores did not state this date, but chatting with on-line Apple support confirmed the return date would be January 8th. While waiting for them to confirm this, I noticed if I click on-line to return my iPad Pro it also gives me the Jan. 8th return date.

BUT if I click on my Apple Watch charging cable that shipped on November 2nd (ordered Oct. 30), it says that it is ineligible for return (contradictory to the Nov. 1 start of this policy stated in this article). Even though I've always been under the impression that return dates started on the day of arrival.

Also, cannot return AppleTV that arrived on Nov. 1 (ordered on Oct. 26).

Sorry I didn't share this info earlier, didn't realize it was headline news...

I was concerned that since the pencil wasn't coming in, I'd need longer than 2 weeks in case I hated the pencil and didn't want the iPad Pro because of this. (I love it regardless!)

Gary
Return period should be starting from the date that you receive your order, but the policy that dictates that return period and any other terms is the one that was in place when the order was made.
Score: 1 Votes (Like | Disagree)
indigorobin Avatar
110 months ago
If you don't see the return date in the online order, hitting the blue return button will show it.
Score: 1 Votes (Like | Disagree)

Popular Stories

iPhone 15 Pro FineWoven

Apple Reportedly Stops Production of FineWoven Accessories

Sunday April 21, 2024 6:03 am PDT by
Apple has stopped production of FineWoven accessories, according to the Apple leaker and prototype collector known as "Kosutami." In a post on X (formerly Twitter), Kosutami explained that Apple has stopped production of FineWoven accessories due to its poor durability. The company may move to another non-leather material for its premium accessories in the future. Kosutami has revealed...
maxresdefault

Apple Announces 'Let Loose' Event on May 7 Amid Rumors of New iPads

Tuesday April 23, 2024 7:11 am PDT by
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
iOS 17 All New Features Thumb

iOS 17.5 Will Add These New Features to Your iPhone

Sunday April 21, 2024 3:00 am PDT by
The upcoming iOS 17.5 update for the iPhone includes only a few new user-facing features, but hidden code changes reveal some additional possibilities. Below, we have recapped everything new in the iOS 17.5 and iPadOS 17.5 beta so far. Web Distribution Starting with the second beta of iOS 17.5, eligible developers are able to distribute their iOS apps to iPhone users located in the EU...
Apple Vision Pro Dual Loop Band Orange Feature 2

Apple Cuts Vision Pro Shipments as Demand Falls 'Sharply Beyond Expectations'

Tuesday April 23, 2024 9:44 am PDT by
Apple has dropped the number of Vision Pro units that it plans to ship in 2024, going from an expected 700 to 800k units to just 400k to 450k units, according to Apple analyst Ming-Chi Kuo. Orders have been scaled back before the Vision Pro has launched in markets outside of the United States, which Kuo says is a sign that demand in the U.S. has "fallen sharply beyond expectations." As a...
Provenance Emulator

PlayStation and SEGA Emulator for iPhone and Apple TV Coming to App Store [Updated]

Friday April 19, 2024 8:29 am PDT by
The lead developer of the multi-emulator app Provenance has told iMore that his team is working towards releasing the app on the App Store, but he did not provide a timeframe. Provenance is a frontend for many existing emulators, and it would allow iPhone and Apple TV users to emulate games released for a wide variety of classic game consoles, including the original PlayStation, SEGA Genesis,...
apple vision pro orange

Apple Vision Pro Customer Interest Dying Down at Some Retail Stores

Monday April 22, 2024 2:12 am PDT by
Apple Vision Pro, Apple's $3,500 spatial computing device, appears to be following a pattern familiar to the AR/VR headset industry – initial enthusiasm giving way to a significant dip in sustained interest and usage. Since its debut in the U.S. in February 2024, excitement for the Apple Vision Pro has noticeably cooled, according to Bloomberg's Mark Gurman. Writing in his latest Power On...