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Americans: Smart Homes Are Cool, But Too Expensive

People like the idea of controlling their houses from afar, but aren't interested in pricey retrofits.

By Tom Brant
April 4, 2017
Smart Home

Americans like the idea of smart homes, but when it comes to actually paying the bill for stuffing their houses and apartments with futuristic Internet of Things (IoT) tech and devices, they balk.

Just 27 percent of Americans have purchased a connected home device, although 71 would appreciate the ability to monitor their home while they're away, according to a survey of 2,177 adults commissioned by home automation company Wink.

One reason for the disconnect? People think smart homes cost too much. Thirty-four percent of survey respondents estimate it would cost more than $5,000 to turn their abode into a smart home, while 9 percent put that number at $20,000. Of course, definitions as to how smart a home must be before you can label it that way vary widely; Wink notes that its basic automation hub suite can be had for about $200.

For people who are enthusiastic about the tech but not the price, there's also the possibility that insurance companies might foot the entire bill for home security and automation systems, either through rate discounts or by paying for the installation up front. (Homes with IoT devices like leak detectors are safer and thus cheaper to insure, the thinking goes). The insurance industry is gung-ho about that option, according to a recent survey from analytics firm NTT Data, but just 16 percent of consumers surveyed said they'd be interested in home automation provided by their insurance carrier.

The upshot is that the connected home conundrum of the 1990s is still with us today: people like the idea, but not the expense or the installation hassle. So home automation is still largely the realm of geeky men with large disposable incomes, rather than something that the average homeowner would consider as necessary as the hot water heater. Fifty-seven percent of connected home product buyers are men, and only 20 percent of households with yearly incomes under $50,000 have bought a connected home product, according to the Wink survey.

Meanwhile, if you are thinking about making your home a bit more intelligent, our roundup of the best smart home devices is a good place to start.

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About Tom Brant

Deputy Managing Editor

I’m the deputy managing editor of the hardware team at PCMag.com. Reading this during the day? Then you've caught me testing gear and editing reviews of laptops, desktop PCs, and tons of other personal tech. (Reading this at night? Then I’m probably dreaming about all those cool products.) I’ve covered the consumer tech world as an editor, reporter, and analyst since 2015.

I’ve evaluated the performance, value, and features of hundreds of personal tech devices and services, from laptops to Wi-Fi hotspots and everything in between. I’ve also covered the launches of dozens of groundbreaking technologies, from hyperloop test tracks in the desert to the latest silicon from Apple and Intel.

I've appeared on CBS News, in USA Today, and at many other outlets to offer analysis on breaking technology news.

Before I joined the tech-journalism ranks, I wrote on topics as diverse as Borneo's rain forests, Middle Eastern airlines, and Big Data's role in presidential elections. A graduate of Middlebury College, I also have a master's degree in journalism and French Studies from New York University.

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