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Everyone Talks About Apple's Changing Business Except Apple

Smartphone sales are stagnating, but the company doesn't want to discuss it.
Photographer: Elijah Nouvelage/AFP/Getty Images
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Apple Inc. is changing, and everyone knows it except Apple itself.

Apple executives consistently fail to be straightforward about significant technology trends and how they affect the company. The biggest of the big trends: Growth in the smartphone market is gone, at least for now. The likeliest buyers now own at least one of the devices. Smartphone owners are holding onto their devices for longer than they used to before buying newer models. In many countries, people have divided into iPhone or Android camps, and there's not much defection.