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Review: Razer Phone 2

The second phone from the gaming hardware brand almost reaches the next level, but not quite.
the back and front of the Razer Phone 2 against a green background
Razer

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Rating:

6/10

WIRED
Sharp and bright 120 Hz screen is fantastic for gaming. Powerful processor with unique cooling system. Better audio than most phones. Waterproof. Wireless charging and MicroSD card offer flexibility. Cortex app showcases some very fun games.
TIRED
Expensive. Blocky design is uncomfortable to hold, and to carry in a pocket. Cameras are usable, but photo quality is mediocre for a high-end phone. No built-in headphone jack (dongle included). Glass back is slippery. Front speaker grille can trap dust over time. Battery life doesn't stretch past a day.

Phones that try to attract gamers almost never work. From the failed Nokia N-Gage onward, there is a long list of “gaming phones” that have bombed spectacularly. If you took one look at them you could see why. They either sacrificed mobile functionality by smushing extra buttons onto a phone or sacrificed game control by retaining features you would want in a mobile handset. And none of them had the kind of quality games that make you forget why you didn’t just buy a Nintendo DS instead.

The lesson is clear, though. When it comes to phones and gamers, players are more than happy to let gaming adapt to their touchscreen phones, not the other way around. Like its predecessor, the Razer Phone 2 seems built around this philosophy. It’s a powerful phone that’s built to play the best mobile games the Android OS has to offer.

After using it on and off for a couple months, I can say that it’s a usable phone and a good machine to Fortnite on. But “usable” and “good” aren’t worth the device's $800 price tag, and that's still the biggest hurdle for Razer.

Paper Perfect
Razer

The Razer Phone 2 ticks a lot of the boxes you’d expect in an $800 device. You can pit its numbers against any Android phone around. It has the fastest processor available at the moment, the Qualcomm Snapdragon 845, along with 8 GB of RAM, 64 GB of file storage (with a MicroSD slot if you need more) a 5.7-inch 1440p screen, and dual rear cameras. The phone is also rated waterproof at IP67, so it can take a bath in a meter of water for up to a half hour.

Instead of opting for a trendy extra-long screen, Razer chose to add a pair of speakers to the front of the phone. This means it can belt out better sound than most phones, which usually have a single tiny, tinny speaker on the bottom. (HTC phones used to have a similar dual speaker setup some years back.)

Razer’s speakers are technically Dolby Atmos certified, but I wouldn’t pay attention to labels much. They aren’t going to envelop you in sound like a great Atmos soundbar will, but the boost in audio quality you get on the Razer phone over that of other phones is noticeable, and makes headphone-less gaming and movie watching more enjoyable. This is especially good news if you happen to be that annoying person who plays their games on full volume in the subway. At least the angry commuters around you will know exactly what you’re playing as they sit and fume.

If you do respect the people around you, you may already own a pair of noise-canceling headphones. Sadly, Razer decided not to include a 3.5mm audio jack on its new phone. It did include a dongle with a 24-bit DAC (digital audio converter) in the box, though. If you actually remember to bring that dongle, the audio it pumps out sounds excellent.

Bits for Gamers

Since this is a gaming phone, Razer stuffed in a few extras. That 5.7-inch LCD screen I mentioned also has a 120 Hz refresh rate, which means it can render games at 120 frames per second, or twice the speed of many phones. The display is definitely smooth, but I haven’t noticed much of a difference between running it at 60 or 120 fps—or not enough for it to impact my enjoyment of any games. Razer’s support page has a list of titles that are 120 Hz-compatible. It also warns that some games may have trouble rendering at such a high refresh rate. Luckily, you can toggle refresh rate in the Settings menu.

The other big innovation is a “vapor chamber cooling” system Razer added to help the phone avoid getting too hot during play and slowing down. (It’s the same concept as the vapor chamber in the Razer Blade laptop.) The chamber basically dissipates heat over the surface of the phone, so it doesn’t feel like it’s going to burn your hands during extended sessions.

Razer’s included Cortex app is also fun. It recommends games from the Google Play Store that take advantage of a powerful phone, and helped me find a number of fun 3D titles I may not have tried, like Gear.Club. The Razer logo on the back of the phone can also light up with notifications. You can customize its colors in the Chroma app, a nice touch.

Blockhead

As much as I enjoyed playing on the Razer Phone 2, it wasn't all fun and games. It is a cumbersome phone to use and the quality of its camera output needs work.

The Phone 2 is a giant rectangular metal and glass brick. It isn’t too much wider or longer than a typical phone, like the OnePlus 6T, but it certainly feels like it is. Unlike other phones, Razer didn’t round off any corners, giving this handset a very blocky, boxy feel. The corner tended to push into my palm a bit, and it felt irritating in my pocket. The sharper corners seemed to put stress on my jeans pocket, enough that I kind of worried the phone could eventually wear a hole in them. It didn’t happen (not yet), but the phone never grew comfortable to carry around.

The power button, which doubles as a fingerprint sensor, feels like it’s been placed a bit too low on the right side (though I don’t mind side fingerprint sensors). The volume buttons are also a little far down. Eventually I got used to it, but my thumbs still naturally rest a bit higher than the buttons due to the blocky design.

Dust is also an issue. The phone may be waterproof, but the speaker grill in the front collects little bits of dust over time. Because the phone is black, foreign particles stand out. And like all glass phones, it’s not uncommon for it to slide off a surface when you’re not looking. The glass is there because it’s trendy and because wireless charging doesn’t work through metal, but it’s still a hassle.

Fit and feel aside, the 12-megapixel rear camera takes adequate shots in daylight, but doesn’t handle light from windows or night shots well. Photos in tough lighting conditions are usually a bit dark or blown out, and shots of the sky can show some banding. None of it’s all that bad, but compared with the Pixel 3, Galaxy S9, iPhone XR, and other high-priced phones, it’s disappointing. On the plus side, the extra rear camera has a 2x telephoto lens, so you can zoom in without losing detail.

Battery life is serviceable if you don’t play too many games, and pretty comparable to a good chunk of phones on the market. It didn't quite match the day and a half runtime of other large phones like the Galaxy Note 9.

Options Menu

The Razer Phone 2 is wonderful for playing games, but it isn’t very comfortable to hold, or a great phone for taking photos. Even if you are a hard-core gamer, there are a lot of Android Phones that are just about as powerful. For example, the OnePlus 6T costs hundreds less and has some fantastic dedicated gaming features. The Pixel 3, LG G7, and the latest Galaxy phones will all play the best games without sacrificing photo quality and comfort, too. They also work on AT&T, T-Mobile, and Verizon—the same networks as the Razer.

Razer made a valiant effort with its second phone. Hopefully the third time will be a charm.