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Apple Solves the Accidental App Store Subscription Problem

It was far too easy to accidentally start an app subscription if you own an iPhone with Touch ID. Apple just solved the problem with a pop-up.

April 12, 2019
App Store Subscription Confirmation Pop-Up

If you own an iPhone with Touch ID, you'll know how easy it is to accidentally trigger an App Store subscription. It turns out Apple knew about the problem and quietly decided to fix it.

As 9To5Mac reports, the problem stems from the way in which subscription prompts would pop-up on-screen. You naturally respond by touching the Home button to dismiss the pop-up, but instead the placing of your finger on the button instigates the Touch ID authentication and confirms the subscription sign-up. Basically, it does the complete opposite of what you intended.

The fix by Apple was first spotted by app developer David Barnard who tweeted about it:

As you can see, the fix comes in the form of an additional pop-up box which gives users the opportunity to either confirm the subscription or cancel the accidental sign-up. As Barnard comments, it's not elegant, but it will stop a lot of frustration until iOS 13 arrives and Apple potentially comes up with a better solution.

If your device hasn't received this update yet and you've accidentally subscribed to a service, don't worry, there's a couple of easy ways to cancel it. It seems likely everyone with an iPhone or iPad will start seeing the extra confirmation pop-up before the week is over, though.

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About Matthew Humphries

Senior Editor

I started working at PCMag in November 2016, covering all areas of technology and video game news. Before that I spent nearly 15 years working at Geek.com as a writer and editor. I also spent the first six years after leaving university as a professional game designer working with Disney, Games Workshop, 20th Century Fox, and Vivendi.

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