Last month Microsoft began pushing Windows 10 users to its major 1903 upgrade. Unfortunately, Microsoft just confirmed that for users now running this upgrade, things aren’t going so well.
Earlier this week the ever-reliable BleepingComputer, reported that “numerous” users running Windows 10 1903 were being hit by failures and a variety of obscure error codes warnings when installing the latest KB4512508 Cumulative Update. Now Microsoft has confirmed the problem, but not in a way that inspires confidence.
In an update to the Windows 10 Health Dashboard, Microsoft states the issue impacts 1903 versions of both Windows 10 and Windows Server but admits that it actually first began in the May 29, 2019 KB4497935 update three months earlier, which makes for a long period of radio silence. Microsoft says it is "working on a resolution” but gives no timeframe for a fix. Furthermore, even that is unlikely to be the end of it.
As Windows Latest points out, Microsoft only acknowledges the problem as causing a single error code (0x80073701) when that is only one of five errors users are seeing with the upgrade. The others being: 0x800f0982, 0x800f081f, 0x800f0845 and 0x8024200D. So not only is it unknown whether Microsoft will recognise these other problems, the codes themselves are pretty vague which leaves affected users with little to go on.
All of which brings us back to the forced rollout of Windows 10 1903 in the first place. The update has been a mess, so pushing it to users does little to inspire confidence on the back of other deceptions. Microsoft is also in a race to patch new wormable vulnerabilities and Visual Basic issues which hit every version of Windows 10.
Right now, Microsoft needs to inspire trust. It has a long way to go.
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