Apple Now Replacing Recalled First-Gen iPod Nanos with Current-Gen Models?
Last month, Apple announced a worldwide replacement program for the first-generation iPod nano due to continuing issues with overheating related to defective batteries from one of Apple's suppliers.
While some users began receiving their replacement units, which apparently came through as like-new refurbished first-generation units, almost immediately, many other users have been complaining of slow turnaround time for either receiving shipping boxes for returning their defective iPods or receiving the replacement units from Apple. According to reports from users who have corresponded with Apple support staff about the delays, the company has been experiencing shortages of boxes and other items necessary to complete the replacement process.
It now appears, however, that Apple may have run out of refurbished first-generation iPod nano units and may now be shipping out current-generation units as replacements. Several users have reported over the past few days that they have received emails acknowledging shipment of their replacement device's and checking the serial numbers of the replacement devices on Apple's support site has shown them to be sixth-generation models. The sixth-generation iPod nano was originally released in September 2010, and while the line received a price drop and software update a few months ago, Apple still considers the current iPod nano to be a sixth-generation model.
We have not yet received word from any users who have received the sixth-generation iPod nano units as replacements, and thus it remains possible that the serial numbers are simply registering incorrectly in Apple's support database. While we are waiting for confirmation on the possible upgrade, several users have indicated that their shipments are due to be delivered this Wednesday.
Popular Stories
Apple is set to unveil iOS 18 during its WWDC keynote on June 10, so the software update is a little over six weeks away from being announced. Below, we recap rumored features and changes planned for the iPhone with iOS 18. iOS 18 will reportedly be the "biggest" update in the iPhone's history, with new ChatGPT-inspired generative AI features, a more customizable Home Screen, and much more....
There are widespread reports of Apple users being locked out of their Apple ID overnight for no apparent reason, requiring a password reset before they can log in again. Users say the sudden inexplicable Apple ID sign-out is occurring across multiple devices. When they attempt to sign in again they are locked out of their account and asked to reset their password in order to regain access. ...
Apple used to regularly increase the base memory of its Macs up until 2011, the same year Tim Cook was appointed CEO, charts posted on Mastodon by David Schaub show. Earlier this year, Schaub generated two charts: One showing the base memory capacities of Apple's all-in-one Macs from 1984 onwards, and a second depicting Apple's consumer laptop base RAM from 1999 onwards. Both charts were...
On this week's episode of The MacRumors Show, we discuss the announcement of Apple's upcoming "Let loose" event, where the company is widely expected to announce new iPad models and accessories. Subscribe to The MacRumors Show YouTube channel for more videos Apple's event invite shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Apple CEO Tim...
In his Power On newsletter today, Bloomberg's Mark Gurman outlined some of the new products he expects Apple to announce at its "Let Loose" event on May 7. First, Gurman now believes there is a "strong possibility" that the upcoming iPad Pro models will be equipped with Apple's next-generation M4 chip, rather than the M3 chip that debuted in the MacBook Pro and iMac six months ago. He said a ...
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
Top Rated Comments
The first gen had so much right. The scroll wheel was great. The size was prefect to carry around.
Guess they underestimated how many people are still using first-gen Nanos.
This is awesome.
Apple just makes great products.
Just received our replacement today - Fedex truck pulled up late in the evening. Inside was our replacement for our 1st gen ipod nano that was sent into Apple 1 month ago.
It's a 6th generation ipod nano, serial number shows that warranty has expired. Not sure if that means that it's a refurbished model or if it's a brand new model and they've deactivated the warranty. It's silver.
We're excited getting a nano 6th generation though!