NEW YORK--(BUSINESS WIRE)--Tekserve’s decision to come out with an iOS FAQ speaks to important changes in the Apple market. Aaron Freimark, CTO of Tekserve, explains, “The first iOS users were traditionally Mac users and the Apple faithful. As iOS devices quickly saturated the market, there were, almost overnight, a lot of people using them without the experience of having used another Apple device. The need for a ‘getting started’ guide quickly became obvious, with plenty of questions to answer – even on devices as easy and user-intuitive as the iPhone and iPad.”
Tekserve has, for more than twenty-five years, been the go-to resource for Apple solutions. As NYC’s iconic Apple service provider and technology retailer, they are known for their innovative technology solutions for consumers and corporate clients alike, ranging from the iPad deployments in the new LaGuardia Airport Delta Terminal, to televising the world’s most important sporting events, to serving the largest film, networks and advertising agencies in New York.
Tekserve’s first Mac FAQ book was released in 1998. David Lerner, one of the founders of Tekserve, wrote that first version. “I was very active on the online bulletin boards of the Mac community at the time,” he remembers, “and it was all about sharing information. At some point I realized that a lot of the same questions appeared over and over again. I decided to turn them into an easy-to-use handbook.” That first booklet was printed on company printers and stapled together. Today’s version is much spiffier, with a bright cover sourced from a prize-winning competition of local graphic designers.
The Tekserve Mac FAQ book is appreciated by an audience far wider than those around our town, for its accessible language and fun approach; which demonstrates, as Aaron Freimark notes, how “We love Apple products at Tekserve!” Both the Mac and the iOS FAQ booklets are available for free to anyone who makes a purchase from Tekserve and are available as a free download online. Full FAQ content can be browsed online at Tekserve with new material added all the time. Additionally, the booklets can be purchased on Amazon and Barnes & Noble.
