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Microsoft Needs a Sorcerer, Not the Server Guy

Microsoft needs more of a creativity guru than Satya Nadella's business genius at the helm.

January 31, 2014
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Hopefully, reports that Satya Nadella—Microsoft's cloud and enterprise chief—will be Microsoft's next CEO, are just a lot of hype.

Nadella is brilliant. Since he's been top enterprise guy, Microsoft's business division's success is practically a mirror image of its consumer's. The company has adroitly moved its iconic on-premise business wares, including Office and Windows Server, to excellent, streamlined cloud platforms.

Office 365 and Azure are making great gains in adoption. Gartner and other industry analysts show Azure heartily gobbling into Amazon's cloud platform market share. Hyper-V keeps nipping at VMware's heels. While enteprises will take time to adopt Windows Server 2012 en masse, the new server OS (dubbed "Cloud OS" by Redmond) is bound to find a comfortable place in business datacenters as organizations upgrade their server infrastructures.

Enterprise Microsoft is doing just fine. And Nadella is a big reason for that health. However, Nadella's success in the business side of Microsoft does not mean he can translate that into success on the consumer side. It's almost as if the powers that be (investors, board of directions, etc…) who make these kind of decisions, took a look at the team currently making Microsoft the most profit and decided that team's head should be the new CEO.

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If so, that's the wrong approach. It's exactly that type of stagnant, business- and profit-oriented, 90s tycoon mindset that keeps Microsoft from missing its mark in the consumer space.

Redmond needs the opposite of what Apple needed when Steve Jobs passed. Apple was and remains rich in creativity and innovation (although some may argue that innovation has been slipping of late). It's almost as if Jobs's essence flowed into the engineers, designers, and other Apple employees and remains so even after his death. With Apple already abundant in creative energy, a bottom-line, business-savvy Tim Cook was a good choice for its new CEO.

Microsoft knows business. What it needs now is magic, a CEO strong in creativity. Someone who can shake out the stodginess and awaken some real innovation in the consumer side of the company. A new CEO who will know well enough to not micro-manage the already-thriving enterprise side of Microsoft and will give a good kick in the pants to the consumer side.

Personally, I would love to see what Julie Larson-Green, the executive vice president overseeing devices like the Xbox and Surface tablet, would do if freed from the direction of Steve Ballmer. I think she could really flourish at the top and take the consumer side to a new height.

Another great option would be just to recruit from outside of Microsoft. Bypass the Ballmer holdovers completely. Get an executive from the mobile or the gaming industry with a proven track record of steering the company in a creative direction that resulted in massive profit.

What Nadella and the teams that develop the enterprise portfolio at Redmond know best are the desires of the business community. Going with a CEO who uses business savvy to influence consumer offerings is directly counter to current tech trends. It's the consumer products and cloud services and start-ups that are disrupting and re-shaping business technology. Microsoft's new CEO should be driven more by creativity than profit.

For more, check out 5 Things to Know About Satya Nadella.

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About Samara Lynn

Lead Analyst, Networking

Samara Lynn has nearly twenty years experience in Information Technology; most recently as IT Director at a major New York City healthcare facility. She has a Bachelor's degree from Brooklyn College, several technology certifications, and she was a tech editor for the CRN Test Center. With an extensive, hands-on background in deploying and managing Microsoft Windows infrastructures and networking, she was included in Black Enterprise's "20 Black Women in Tech You Need to Follow on Twitter," and received the 2013 Small Business Influencer Top 100 Champions award. Lynn is the author of Windows Server 2012: Up and Running, published by O'Reilly. An avid Xbox gamer, she unashamedly admits to owning more than 3,000 comic books, and enjoys exploring her Hell's Kitchen neighborhood and the rest of New York city with her dog, Ninja.

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