Apple’s IPhone Software Snafu Has Links to Flawed Maps
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Apple Inc.’s release of a software update that cut off people’s ability to make calls from their iPhones is linked to another snafu that’s still fresh in people’s minds: the 2012 introduction of a new maps program.
The similarities don’t end with the apologies Apple offered to disgruntled customers. The same person was in charge of catching problems before both products were released. Josh Williams, the director overseeing quality assurance for Apple’s iOS mobile-software group, was also in charge of quality control for maps, people familiar with Apple’s management said.