A Sacramento woman said she bought a new iPhone 6 from Sprint, but when she took it to a Sacramento Sprint store to have it activated, someone else's information was downloaded onto her phone.Watch report: Woman says new iPhone was loaded with stranger's infoOnce Mary Biondi went into the phone store to have her information loaded onto her new phone, she soon realized something was wrong.“(The employee) just said, 'I am really sorry. I did something really bad and someone else’s information is on your phone',” Biondi said.Biondi said her new phone had someone else’s contacts, information and pictures on it.When Biondi asked if the employee couldremove the other person's information, Biondi said she was told they couldn’t and that she would have to go to an Apple store to have it wiped clean.So, Biondi left the Sprint store with someone else’s iCloud account on her phone.“I am still so shocked that they actually just let me leave with the phone and whatever information -- it was somebody else’s,” Biondi said.It took three days for Biondi to get an appointment in the Apple store so the problem could be sorted out.KCRA 3 spoke with the man who's iCloud account was uploaded to Biondi’s phone.That person didn’t want his name used, but said he was never told by Sprint or the store representatives that his iCloud account had been downloaded to someone else’s phone -- even after the problem was fixed.The man said he was informed about the information transfer after he called the store and asked.He was told that the mistake was the result of a new employee that had not been properly trained, and that there was a computer file that was supposed to be deleted over the weekend, but never was.A Sprint spokesman told KCRA 3 that it is investigating the incident, but did not disclose any other information.“Funny. I mean, what can you do?” Biondi said. “I mean, with technology, things are going to happen.”Biondi hopes the mix-up was a one-time accident, but worries that others might encounter the same problem.