Earlier this week, pharmacy chain Rite Aid shut down unofficial support for the Apple Pay and Google Wallet mobile payments systems, resulting in an outcry from users who have been testing out Apple's new system since its launch on Monday. Rite Aid was not an official Apple Pay partner, but the payments system generally works with existing near field communications (NFC) payment terminals anyway, and many users had had success using Apple Pay at Rite Aid stores early in the week.
It now appears that fellow major pharmacy chain CVS is following suit and as of today is shutting down the NFC functionality of its payment terminals entirely, a move presumably intended to thwart Apple Pay. Google Wallet services are obviously also being affected by the move.
Multiple reports on Twitter and the MacRumors forums have indicated that CVS has sent an email to its stores indicating that NFC support is to be turned off. It is still relatively early in the day in the U.S., but we are now starting to see reports of NFC indeed being turned off at CVS stores.
The reason behind Rite Aid's and CVS's moves to disable unofficial Apple Pay support in their stores is presumably related to their participation in Merchant Customer Exchange (MCX), a retailer group developing its own mobile payments system known as CurrentC. A claimed internal Rite Aid message shared with SlashGear supports this notion, instructing cashiers to explain to customers that Apple Pay is not supported but that MCX's solution will be available next year.
Rite Aid internal memo regarding Apple Pay
Rite Aid's and CVS's moves are also in stark contrast to competitor Walgreens, which has fully embraced Apple Pay and is one of Apple's launch partners for the service. With over 8,000 stores around the United States, Walgreens has been one of the most popular locations for those testing out Apple Pay over the first week of availability.
Welp, now I know I'm going to Walgreens whenever i need something from a drugstore.
And for those who insist on saying that "Apple users don't rule the world," that's now what this is about. A payment system of ANY kind cannot work if merchants intentionally to choose to fragment things. This is just as if RiteAid/CVS decided they accept Visa and MasterCard, but ONLY Visas from Bank of America, or Mastercards from CapitalOne. Not because of some inherent issue with the technology, but SOLELY because they decided that they want to impose their own.
Apple doesn't force merchants to not accept other forms of payment. CVS and RiteAid should at least act in good faith and do the same.
Tuesday April 30, 2024 10:44 am PDT by Joe Rossignol
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And for those who insist on saying that "Apple users don't rule the world," that's now what this is about. A payment system of ANY kind cannot work if merchants intentionally to choose to fragment things. This is just as if RiteAid/CVS decided they accept Visa and MasterCard, but ONLY Visas from Bank of America, or Mastercards from CapitalOne. Not because of some inherent issue with the technology, but SOLELY because they decided that they want to impose their own.
Apple doesn't force merchants to not accept other forms of payment. CVS and RiteAid should at least act in good faith and do the same.