Mobile phone users in Japan have been making contactless mobile payments for more than a decade, but
Japanese people have been paying for so many things with handsets since 2004 -- back then using advanced feature phones -- that some don’t even take their real wallets out the door. Apple needs to catch up and analysts expect that it will in the long term, despite being a laggard now. Here's how.
But first, why. Apple needs the boost because its handsets have lost global market share since 2015 to Samsung and Chinese brands, while
First advantage for Apple Pay: Japanese are used to the idea.
“Japan...already has a mature mobile payments industry, so it makes sense for Apple to adapt its service to fit the infrastructure already in place in Japan,” says Jack Kent, operators and mobile media director with market research firm
According to a 2011 study by the business consultancy
Second advantage: Apple remains popular in Japan despite pressure from Android rivals, and Apple Pay is technically solid. An iPhone can take photos of payment cards, process the details and apply fingerprint authentication. “Apple Pay has solved the early complexity of registering for, setting up, and authenticating payments by making it easy for users with bank cards stored on their iTunes file to apply those credentials to Apple Pay,” Patel says.
Finally, the latecomer's advantage: Earlier payment services have smoothed out old snags in getting banks to agree and in signing up customers in Japan, leaving Apple an advanced ecosystem in which to start. (Apple Pay is expanding in other places with a critical mass of smartphone users and accommodating financial systems.)
Japan will give the Silicon Valley scion "incremental revenues from its share of transaction fees for Apple Pay," Kent says. Japan, he adds, "already has a mature mobile payments industry, so it makes sense for Apple to adapt its service to fit the infrastructure already in place in Japan."